Bee Smart is our dedicated support portal built to help you report issues, follow updates, and get solutions faster. Every request is logged, assigned to the right team, and tracked until closure — ensuring clear communication and full visibility.
For urgent matters, please submit a ticket with as much detail as possible (screenshots, error messages, and steps to reproduce), so we can respond efficiently and keep your services running smoothly.
Submit tickets with clear details, priority, and attachments — then track every update in one place.
See the status, replies, and next steps clearly — with a full timeline until the ticket is closed.
Browse categorized articles and guides to solve common issues quickly without waiting.
Submit a ticket and we’ll get back to you as soon as possible.
